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Frequently asked questions

When will I get access to the course?

Your account will be created on the educational platform immediately after payment. Details on how to access the training will be provided by email. If you bought more than one training access , I will contact you directly. You will receive the first module immediately after purchase. The following modules will appear every Thursday at 21:00 CET on the online platform. The aim is for students is to work through the training materials systematically and be able to support each other with practice problems and homework.

When will I get access to the course?

Your account will be created on the educational platform immediately after payment. Details on how to access the training will be provided by email. If you bought more than one training access , I will contact you directly.

What if I don't like the course? Is there a refund policy?

If you decide that you are not getting what you wanted out of this course or would like a refund for any reason during the first 30 days after purchase, I will fully refund you. You will receive the full amount you paid refunded into your account, no questions asked. Ok, maybe one question asked, what would make my course better? But you don’t have to answer it. The refund is still unconditional.

I can't buy by my card. Can I pay with bank transfer?

If you wish to pay via bank transfer, please complete all the details above and select "Direct Bank Transfer". You will receive all the necessary information for the money transfer. Your order will not be confirmed until the funds have cleared in my account. Kindly send a confirmation from your bank to [email protected]

Is this a subscription course? Does the license expire?

Yes, the license is just for one student and valid in one year.

Can I pay in installments?

We know that one large payment can be a burden on the budget. That's why you can pay in 3 installments. For more details, please send an email to [email protected].

Can I buy multiple licenses for my team or a group at once?

YES, you can buy multiple licenses by placing one group order by just increase the number of items in your cart. After paying for the orders I will send you codes with a link where students can activate own license. While purchasing 7 licenses you will get one more for FREE.

Can I buy multiple licenses for my team or a group at once?

YES, you can buy multiple licenses by placing one group order by just increase the number of items in your cart. For every 7 purchases, you get one for free. After paying for the orders I will send you codes with a link where students can activate own license.

Can my company pay for this training?

Of course. The company should invest in the career development of employes. In the spaces above, fill in information about the company name and company number. You will receive an invoice directly in your email, and your company will return your money.

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